Our method

How we work

From first idea to launch, discover how we frame, design, build, test and support a digital project.

01

Discovery call

A first conversation to understand your goals, constraints, timelines and the right level of ambition for the project.

02

Scope & proposal

We define scope, priorities, timeline and budget clearly before production begins.

03

UX/UI design

We validate structure, flows and interfaces together before moving into development.

04

Development

We move in stages with a clean technical base, regular check-ins and visible progress.

05

Testing & review

We check performance, responsiveness, technical SEO and the overall experience before launch.

06

Launch & follow-up

Launch, handoff, optional training and ongoing support to keep the project evolving well.

Choose well your agency.

The right questions to ask before committing, and how we work at Umbeli.

CriterionTo check with another agencyAt Umbeli
Your contact personWho actually designs and develops the project?A direct exchange with Brice, Antoine, and the team building your solution.
Job understandingHow are your team’s needs gathered?We start from your daily life, your clients, and your goals.
Proposed solutionA standard model or a tool adapted to your processes?Sites, software, CRM and automations developed custom-made.
Budget and scopeWhat deliverables are included and how are additions priced?A scope defined together and evolutions discussed before implementation.
Getting startedWhat access, training and documentation are planned?A handover to make your team autonomous daily.
After launchWho ensures follow-up and under what conditions?Support and evolutions to define according to your needs.

Each agency has its way of working. These criteria help you compare proposals on a common basis.

Frequently asked questions

Everything you may want to know about our process, budgets, technologies and support model.

Every project starts with a discovery call to understand your goals, constraints and priorities. We then define the scope, validate design when needed, move into production with regular checkpoints, and stay available after launch.

The schedule is defined during scoping, based on deliverables, integrations, available content and approval steps. The proposal identifies phases and dependencies before confirming a launch date.

Budget depends on content, design, features, integrations and data migration. The estimate separates delivery, optional work and recurring hosting, licensing and maintenance costs.

Yes. UX/UI is part of our core process. We design wireframes, high-fidelity screens and clear user flows so the final experience is coherent, intuitive and conversion-oriented.

We choose the stack based on the project. On the front end we often use React, Next.js or Vite. On the back end we work with Node.js, Express and databases such as MySQL or PostgreSQL. For automation we develop custom code and APIs for your business processes.

Yes. We can build cross-platform mobile apps, web apps or mobile-friendly client portals. The right format depends on the business use case, expected usage and complexity of the product.

Yes. Depending on the project, we can integrate a CMS or a custom back office so your team can update texts, visuals, articles, products or other key content without relying on us for every change.

Yes. We can handle technical follow-up, updates, fixes, small improvements and responsive support after launch. The level of support depends on your needs and how fast the project is expected to evolve.

Yes. We include solid SEO foundations from the start: semantic structure, meta tags, performance, responsiveness, internal linking and technical best practices. If the project needs a broader SEO or content strategy, we can support that too.

Yes, when it creates real value. We use AI to automate tasks, improve workflows, assist teams, qualify requests or speed up internal operations. The goal is not to add AI for show, but to solve practical business problems.

We first analyze operations and friction points, then connect your tools through tailored workflows. This can involve CRM, follow-ups, billing, support, lead qualification, internal production or other repetitive low-value tasks.

Yes. We regularly take over websites, apps and digital tools already in place. We begin with an audit to understand what can be kept, improved or rebuilt, then propose a realistic roadmap.

Yes. We can support editorial strategy, scripts, filming, editing, short-form content, branded assets and the overall alignment between content, image and business goals.

Yes. Most collaborations happen remotely with clear communication and simple tools. That does not prevent a smooth working rhythm. Depending on the project and location, in-person meetings can also be arranged.

We usually include review loops at each key phase so we can reach the right outcome without endless cycles. The exact revision scope depends on the project and is clarified in the proposal.

Yes. We can design a logo, visual direction, color system, typography, design system and the main branded assets needed to create a consistent presence across channels.

After launch, we stay available to fix final details, support handoff and plan the next improvements. Depending on the project, an initial warranty period and ongoing support can be included.

You can book a discovery call directly from the website. It is the best way to clarify your needs, ask questions and quickly see whether we are the right fit for your project.

The starting point

What problem do you want to solve?

An offer to explain, requests to follow up, or tasks to connect: every project starts from your daily life. From Trois-Rivières, Umbeli brings together content, design, and development around this need.

Organize clients and operations

Construction companies, workshops, distributors, and B2B services: the CRM, business software, or portal links your contacts to files and operations.

Your profession, your background

Find your starting point.